Privacy Policy

Last updated: January 8th, 2026

Privacy Policy

‍Last updated: January 8, 2026

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Simply Agnostic Controls, Inc., a Delaware corporation (“Simply Agnostic,” “SAC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you may have when you visit our website or place an order with us.

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1) Information We Collect

We collect information to operate our website, process orders, and communicate with customers.

Information you provide to us may include:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order details (including order number)
  • Messages you send us (for example, emails to info@simplyagnostic.com)

Payment information: Payments are processed securely by third-party payment processors. We do not store full payment card numbers or complete payment credentials.

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Information collected automatically: When you visit our website, we (and service providers we use) may automatically collect:

  • IP address and general location (city/state level)
  • Device and browser information
  • Pages viewed and actions taken on the site
  • Approximate traffic source (for example, “search” or “referral”)
  • Cookies and similar technologies (see Section 6)

We do not require or maintain user accounts at this time.

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2) How We Use Your Information

We use personal information to:

  • Process pre-orders and product purchases
  • Collect deposits and final payments
  • Send order confirmations, payment reminders, manufacturing updates, shipping notifications, and cancellation notices (including a “manufacturing lock notice,” if applicable)
  • Respond to inquiries sent to info@simplyagnostic.com
  • Operate, secure, and improve our website and customer experience
  • Comply with legal, accounting, and tax obligations
3) Pre-Orders and Transactional Emails

If you place a pre-order, we may send transactional emails necessary to fulfill your order, including:

  • Notifications before final payment is due
  • Manufacturing and fulfillment updates
  • A cancellation notice prior to manufacturing (if applicable), giving you the opportunity to cancel before we commit your unit to production

These emails are transactional and are not marketing messages.

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4) How We Share Your Information

We do not sell your personal information.

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We may share your information with service providers who help us operate, including:

  • Payment processors
  • Shipping and fulfillment partners
  • Website hosting and infrastructure providers
  • Email and customer communications tools
  • Security and analytics providers (to protect against fraud/abuse and understand site performance)

These service providers are authorized to use your information only as necessary to provide services to us.

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5) Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

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6) Cookies and Similar Technologies

We may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember preferences (where applicable)
  • Understand website traffic and usage trends
  • Improve performance and user experience

You can control cookies through your browser settings. If you disable cookies, some site features may not function as intended.

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7) Data Retention

We retain personal information only as long as reasonably necessary to:

  • Fulfill orders and provide customer support
  • Maintain business, accounting, and tax records
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
8) Your Rights and Choices

Depending on your location, you may have rights such as:

  • Request access to the personal information we have about you
  • Request correction or deletion of your personal information
  • Object to or restrict certain processing (where applicable)

To make a request, email info@simplyagnostic.com with the subject line “Privacy Request.” If your request relates to an order, include your order number. We may request information to verify your identity before processing certain requests.

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9) Children’s Privacy

Our website and products are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

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10) Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

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11) Contact Us

If you have any questions about this Privacy Policy, please contact us at:

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info@simplyagnostic.com
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